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bstark 4 months ago 0

I've been running into recurring issues (see example below) where every time I reply to an email sent to my gmail account using the Katzoft widget I installed on the home page of my LG G5 phone (on the T-mobile network), the following SEA OF ANNOYING HMTL GARBLE is inserted below my reply -- which is creating lots of frustration for others on the team.


Is this a common problem or is there something I need to adjust in the settings that could fix it? Please let me know ASAP since I'm currently on the verge of uninstalling the Katzoft widget altogether since the frustration of it's creating for others isn't worth it.


I'd appreciate any tips, fixes, or other suggestions! Thanks, Bryan


See example below...


Bryan Stark

to Stephen, Lynne, me
4:26 PM
Lynne/Stephen,

I'm replying right now to test and see if the Android system update I just installed solves the problem of the html code?
I've posted a comment/ticket on the Katzoft support blog, but have subsequently noticed that it hasn't happened with my past two replies, so let me know what you receive.
Thanks, Bryan

---------- Forwarded message ----------
<html><head><meta http-equiv="content-type" content="text/html; charset=utf-8"></head><body dir="auto"><div>HTML code! <br><br><span style="text-align: -webkit-auto; border-collapse: separate; background-color: rgba(255, 255, 255, 0);"><div style="word-wrap: break-word;"><div>–––––––––––––––––––––</div><div><b>STEPHEN RUTGERS</b></div><div>–––––––––––––––––––––</div><div>SALES DIRECTOR </div><div>AZER CREATIVE</div><div><a href="tel:202.540.8928" value="+12025408928" target="_blank">202.540.8928</a> • <a href="http://azercreative.com/" target="_blank">AZERCREATIVE.COM</a></div></div></span><font><b style="background-color: rgba(255, 255, 255, 0);">2016 AMERICAN GRAPHIC DESIGN AWARD WINNER </b><br></font></div><div><br>On Jan 26, 2017, at 10:53 AM, Bryan Stark <<a href="mailto:bstark@azercreative.com">bstark@azercreative.com</a>> wrote:<br><br></div><blockquote type="cite"><div><div dir="auto">Doing my best to get there for our 11:30, but literally parked on BWI parkway</div><div class="gmail_quote">---------- Forwarded message ----------<br type="attribution"><blockquote class="quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="auto"><span style="font-family:sans-serif">Thanks.  Fingers crossed and always happy to chip in!  </span><div dir="auto"><span style="font-family:sans-serif"><br></span>&lt;/div><div dir="auto"><span style="font-family:sans-serif">And no problem with the 11:30a meeting, since I&#39;m planning to be in the office all morning.  </span><span style="font-family:sans-serif">I just texted Sandy and she was fine pushing back to 12:15, so if we wrap up right at noon sharp, I should have time to walk to her DGS office at 12th and U.  </span><span style="font-family:sans-serif"><br></span>&lt;br></div><div dir="auto"><span style="font-family:sans-serif">Thanks, Bryan</span></div><div dir="auto"><span style="font-family:sans-serif"><br></span>&lt;/div><div dir="auto"><span style="font-family:sans-serif">PS:  this may be atypical, but I&#39;ve generally enjoyed the RFP process -- particularly </span&gt;<span style="font-family:sans-serif">once we build up enough sections/modules to cut, paste, and customize the nuts and bolts -- freeing up time to come up with the angle, idea, or startegy that will make us stand out.  </span><span style="font-family:sans-serif">Over the weekend, I&#39;ll dig out a few of those full submissions to share with the team next week. </span></div></div><div class="gmail_extra"><br&gt;<div class="gmail_quote">On Jan 25, 2017 10:57 AM, &quot;Lynne Brown&quot; &lt;<a href="mailto:<a href="mailto:lbrown@washblade.com">lbrown@washblade.com</a>"><a href="mailto:lbrown@washblade.com">lbrown@washblade.com</a>&lt;/a>&gt; wrote:<br type="attribution"><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">&lt;div dir="ltr"><div class="gmail_default" style="font-size:large">Okie dokie  a couple of things: </div><div class="gmail_default" style="font-size:large">&lt;br></div><div class="gmail_default" style="font-size:large">Thank you for yesterday.  DCRA was submitted this morning.  We won&#39;t business we don&#39;t bid on.  You worked hard and you and Monica nailed this one. </div><div class="gmail_default" style="font-size:large">&lt;br></div><div class="gmail_default" style="font-size:large">Our request for long form copy editors is still out there with 2 potential writers:  Gillian and Allison.</div><div class="gmail_default" style="font-size:large">&lt;br></div><div class="gmail_default" style="font-size:large">Can you meet with Naff Pitts and me at 11:30 for one half hour tomorrow?  I understand you are busy with Sandy... I understood it to be a lunch at Alero?  </div><div class="gmail_default" style="font-size:large">&lt;br></div><div class="gmail_default" style="font-size:large">2 new scanner printers are arriving at the office. First one Monday/Friday.  And I am painfully aware you have had more support staff help in your previous incarnations.  I would encourage you to loop me in - when you need help motivating or prioritizing the Azer work flow. From this email I glean that you want stuff you don&#39;t yet have.  </div><div class="gmail_default" style="font-size:large">&lt;br></div><div class="gmail_default" style="font-size:large">No need for a response.  I want you comfortable  and focused on tomorrow&#39;s meeting.   Please just confirm or  regret the partners Project status meeting thursday. </div>&lt;div class="gmail_default" style="font-size:large">&lt;br></div><div class="gmail_default" style="font-size:large">thanks </div><div class="gmail_default" style="font-size:large">&lt;br></div><div class="gmail_default" style="font-size:large">and pretty signature line on this email!! tahhh dahhhh</div><div class="gmail_default" style="font-size:large">&lt;br></div><div class="gmail_default" style="font-size:large">&lt;br></div><div class="gmail_default" style="font-size:large">&lt;br></div><div class="gmail_default" style="font-size:large">&lt;br></div></div&gt;<div class="gmail_extra"><br clear="all"><div><div class="m_-7891667523409531483gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div><div dir="ltr"><font face="verdana, sans-serif">Lynne Brown, </font><div><font face="verdana, sans-serif">Publisher </font></div><div><font face="arial black, sans-serif" color="#0b5394">Washington Blade, </font></div><div><font face="arial black, sans-serif" size="1"><b><i>a <span style="background-color:rgb(255,255,255)"><font color="#cc0000">Brown, Naff Pitts OmniMedia, Inc</font></span>. property</i></b>&lt;/font></div><div><font face="arial black, sans-serif" size="1"><b><i><br></i></b></font></div><div><font face="arial black, sans-serif" size="1"><b><i><br></i></b></font></div><div><font face="verdana, sans-serif"><a href="tel:(202)%20747-2077" value="+12027472077" target="_blank">202-747-2077 x8075</a></font>&lt;/div><div><font face="verdana, sans-serif"><br></font></div><div&gt;<font face="verdana, sans-serif" color="#0000ff"><a href="<a href="http://www.washingtonblade.com">http://www.washingtonblade.com</a>" target="_blank"><a href="http://www.washingtonblade.com">www.washingtonblade.com</a></a&gt; </font></div><div><br>&lt;/div></div></div></div></div&gt;</div><br><div class="gmail_quote">On Wed, Jan 25, 2017 at 10:48 AM, Bryan Stark <span dir="ltr">&lt;<a href="mailto:<a href="mailto:bstark@azercreative.com">bstark@azercreative.com</a>" target="_blank"><a href="mailto:bstark@azercreative.com">bstark@azercreative.com</a></a>&gt;</span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">&lt;div dir="ltr"><div>Just a reminder that tomorrow&#39;s meeting with Sandy Bellamy conflicts with our standing Thursday Azer meeting.  Since I know that getting additional prospects in the pipeline is the priority (and Sandy&#39;s been difficult to get on the books), I assumed this wouldn&#39;t be a problem.  </div><div>&lt;br></div><div&gt;While I&#39;d hoped to pull together a deck and leave behind yesterday, much of that time was redirected to helping out with the DCRA RFP review &amp; pricing schedule.  So, to ensure I&#39;m prepared, I&#39;m working from home where I&#39;ll have fewer interruptions, easier access to historical files/work, and am 100% confident I&#39;ll have a working scanner/printer (in case we still have issues with the ones at the office).</div><div&gt;<br></div><div><div>I&#39;ll have the deck/leave-behind ready to share first thing tomorrow in case there&#39;s anything else you think I should include, but am primarily using the already approved Azer language created for the website/brochure, as well as the slides of Azer work that Jim put together last week -- which I need to resize and add headers, subheads, and titles.  </div><div>&lt;br></div><div&gt;If there&#39;s something pressing where you need my input, please don&#39;t hesitate to text or call me!</div><div><br></div><div>Thanks, Bryan</div><div>&lt;a href="tel:(410)%20916-7958" value="+14109167958" target="_blank">410.916.7958</a></div><div><br></div>&lt;div>A DIVISION OF BROWN, NAFF, PITTS, OMNI M</span><span style="font-size:9px">EDIA, INC </span></div><div style="color:rgb(0,0,0);font-size:12.8px;font-family:avenir"><span style="font-size:9px"><br></span></div&gt;<div style="color:rgb(0,0,0);font-family:avenir"><font style="color:rgb(17,85,204)" size="2"><a href="<a href="http://azercreative.com/">http://azercreative.com/</a>" style="color:rgb(17,85,204)" target="_blank"><a href="http://AZERCREATIVE.COM">AZERCREATIVE.COM</a></a&gt;</font><br></div><div style="color:rgb(0,0,0);font-family:avenir"><br>&lt;/div><div style="color:rgb(0,0,0);font-family:avenir"><span><font size="2"><a href="<a href="tel:202.540.8928">tel:202.540.8928</a>" value="+12025408928" style="color:rgb(17,85,204)" target="_blank">202.540.8928</a>  office</font></span&gt;</div><div style="color:rgb(0,0,0);font-family:avenir"><a href="<a href="tel:410.916.7958">tel:410.916.7958</a>" target="_blank">410.916.7958</a>  mobile</div></div></div></div></div></div></div&gt;</div></blockquote></div><br></div></blockquote></div></div></blockquote></div></div></blockquote><blockquote type="cite"><div><20170126_105043_HDR.jpg></div></blockquote></body></html>